Residents who believe they have been exposed to the virus and have symptoms, should call their physician or an urgent care clinic for an assessment, and if appropriate, a referral. Those who cannot afford a doctor’s visit may call Metro Health’s COVID-19 hotline at (210) 207-5779.
ALL individuals must have an appointment.
Patients with confirmed COVID-19 infection have had mild to severe respiratory illness with symptoms of:
Symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure.
If you are a VIA employee, first responder (including SAPD and SAFD), or a healthcare provider, you must go through your command structure to obtain permission for testing. If you are not a VIA employee, first responder, or healthcare provider, you must call your healthcare provider and request to be screened using the criteria on the Metro Health website.
The City of San Antonio, Bexar County, and the South Texas Regional Advisory Council (STRAC) operate a testing site for COVID-19 at Freeman Coliseum. However, anyone receiving testing at Freeman Coliseum must have pre-approval from a healthcare professional. You cannot show up and be tested without pre-approval.
The actual testing takes about 10-15 minutes.
A COVID-19 self-screening tool is available for individuals to assess their risk or the risk of a family member. It will also help them understand if they should seek COVID-19 testing from their health care provider, depending on the symptoms they report. This tool does not replace medical care. Individuals who are sick should visit a healthcare provider if their symptoms worsen, or if they have additional medical conditions like diabetes, high blood pressure, lung disease, or heart disease.
If you think you need to be tested, call your healthcare provider BEFORE arriving.
Where can I get tested?
Metro Health does not collect specimens. Specimens must be collected by a health care provider.
What are the costs of COVID-19 testing?
Metro Health does not charge to run a test.
How long will it take to receive test results?
Two business days
The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210.207.5779.
Hours of operation are Monday – Friday 8:00 am – 7:00 pm and Saturday & Sunday 8:30 am – 4:30 pm
Email questions or requests for presentations to COVIDemail@example.com
Effective at 11:59 p.m. on Tuesday, March 24, 2020, Mayor Nirenberg ordered all individuals living within the City of San Antonio to stay home and only leave their homes to perform allowed activities. Some of these activities include: securing healthcare, purchasing food and basic supplies, exercising outdoors, and working to provide these basic services to the public. Only businesses and organizations that are providing necessary products or services to the public during this public health crisis are allowed to continue to operate. All other businesses shall close, but may allow employees to work from home. If businesses are exempt, they can continue to operate. Those that are non-exempt must work from home or close immediately.
The order is effective until 11:59 p.m. on Thursday, April 9, 2020.
The order went into effect on March 24th at midnight.
The County’s order expires on April 9 at midnight. The City’s order will expire April 9 at midnight, pending approval by the City Council.
No, there isn’t a curfew.
All individuals should remain home, except for when securing healthcare, purchasing food and basic supplies, exercising outdoors, or working to provide basic services to the public.
School districts are not governed by the County or the City but many public independent school districts made a decision to stay closed until April 24.
Call SAPD’s non-emergency line 207-SAPD.
The Stay Home order does not forbid you to travel to other parts of Texas.
There is no permit to allow for operation under the Declaration Order. If you are an exempt business, you do not need any such documents. If you are non-exempt, you must cease business operations immediately or work from home.
Homeowners associations and neighborhood associations are asked to voluntarily follow Bexar County and City of San Antonio’s park amenity closures for the facilities in their communities.
Outdoor activities such as running, walking, and cycling are permitted as long as the CDC’s social distancing guidelines are followed – maintain 6 feet of distance from others. Remember, the easiest way to prevent the spread of COVID-19 is to stay home when possible, but especially if you are sick.
Clarification within public domain:
You do not need a permission slip to leave home to work for a business that is allowed to remain open. The public is expected to follow the Stay Home order, and enforcement of the Stay Home order will be focused on businesses that should be closed and on whether proper social distancing measures are being followed by those that are open.
If a business is exempt from the order, they should practice social distancing, which looks like this:
The CDC provides additional guidance for employers: https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html
Students and families can pick up free meals while San Antonio area schools are closed for the coronavirus pandemic.
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